ISO advocates that the business process of business continuity and disaster recovery management should begin with the development of a clear continuity strategy establishing what… Read More »IT Service Continuity Management: Who is the Disaster Recovery Plan Manager?
The business value of cloud computing, technical considerations, cloud types, steps to successful adoption, impact on IT service management, and risks and consequences, you provide… Read More »Service Level Management and SLA: Does the cloud vendor provide cloud insurance to mitigate user losses in case of failure?
Services, information is required to determine impact of a disruption to service delivery, loss of revenue, additional expenses and intangible losses, the purpose of the… Read More »IT Service Continuity Management: How long is the disruption to business expected to be?
IT Service Continuity Management disaster recovery plan is the documented plan that contains the process, policies and procedures related to preparing for recovery or continuation… Read More »IT Service Continuity Management: Does your organization have a documented information technology business continuity and disaster recovery program for your business?
Mobile device management (MDM) is a type of security software used by an IT organization to monitor, manage, and secure employees mobile devices (laptops, smartphones,… Read More »IT Service Continuity Management: What types of backup files must be routinely created?
Akin inventory metrics and other key performance indicators (KPIs) can tell you right away how your organization defines itself, conveying the trends most important to… Read More »Service Level Management and SLA: What are other potential providers that can meet your business and technical needs?